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Elements and Performance Criteria

  1. Identify proposed benefits/ outcomes of new product/ process
  2. Comply with work health and safety (WHS) requirements at all times
  3. Confirm deliverables expected by customer
  4. Confirm benefits expected by organisation
  5. Identify any existing products with similar expectations
  6. Note any relevant issues with existing similar products
  7. Sketch a process map/flow chart of proposed process
  8. Draw process map/flow chart of proposed process
  9. Annotate key resources, including materials, labour, time and money to map/flow chart
  10. Examine map/flow chart for possible improvements and redraw, as appropriate
  11. Compare proposed process with current standard processes
  12. Identify areas of improvement in the existing similar process
  13. Identify hazards and appropriate hazard controls
  14. Develop procedures for new/modified steps
  15. Draft procedures for new product/ process
  16. Observe and record prototype
  17. Draft procedures from successful prototype steps in appropriate format
  18. Evaluate draft procedures
  19. Compare production to procedures
  20. Compare outcomes with expectations
  21. Identify any required changes and take appropriate action
  22. Draft new procedures and obtain authorisation
  23. Obtain authorisation of new procedures, as required
  24. Standardise procedures
  25. Complete any required documentation/reporting according to SOPs

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Deliverables expected by customer include one (1) or more of the following:

technical specification

aesthetic requirements

other quality expectations

cost/price expectations

quantity and delivery schedules

Process improvements address one (1) or more of the following:

over-production

delay

transportation

over-processing

excess inventory/work in progress (WIP)

excess motion

defects

untapped human potential

Required changes include one (1) or more of the following:

multiple ways of doing the same job

waste built into procedures

aligning procedures with good practice